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Embassy and Consulate
If you need help in a consular emergency, you should contact the Embassy in Seoul or the Consulate in Busan. The Consulate in Busan is only able to provide limited services. Contact details are as follows:
Australian Embassy, Seoul
19th Floor, Kyobo Building
1, Jongno 1-ga
Jongno-gu
Seoul 110-714 Republic of Korea
Telephone: (82-2) 2003-0100
Facsimile: (82-2) 2003-0196
Website: www.southkorea.embassy.gov.au
Australian Consulate, Busan
Room 802, Samwhan Officetel
830-295, Bumil 2-dong
Dong-gu
Busan 601-709 Republic of Korea
Telephone: (82-51) 647-1762
Facsimile: (82-51) 647-1764
If you are visiting or living in the Republic of Korea, whatever the reason and however long you'll be here, we encourage you to register with the Department of Foreign Affairs and Trade (DFAT).
You can register online at www.smartraveller.gov.au, or in person at any Australian Embassy, High Commission or Consulate.
The information you provide will help us to contact you in an emergency - whether it is a natural disaster, civil disturbance or a family issue at home. …………………………………………………………………………………………>
Consular Operations Centre (CEC)
In a consular emergency, if you are unable to contact the Embassy you can contact the Department of Foreign Affairs and Trade’s seven day / 24-hour Consular Emergency Centre in Canberra:
From Korea: (+61-2) 6261-3305 (normal call rates apply)
Within Australia: 1300 555 135 (for the cost of a local call) …………………………………………………………………………………………
Emergency Services in Korea
In the event you need to contact the local emergency services, dial (no area code needed):
POLICE 112
FIRE 119
AMBULANCE 119
The Korean emergency services have simple English-language guidelines or interpreters available to help make communication with non-Korean speakers possible. Response times to calls can sometimes be slow owing mostly to traffic congestion. Do not hang up if communications is not established: calls can be traced if the line is held open for at least 30 seconds
Information about a medical referral service for foreigners provided by the Seoul Metropolitan Government is available on-line at:
http://english.seoul.go.kr/1h/medical/msff.php?pidx=1
A list of General Hospitals with International Clinics in Seoul is also available at:
http://english.seoul.go.kr/1h/medical/msff.php?pidx=3
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Interpreter Services
Seven-day, 24-hour interpretation services are available by dialling:
BBB Korea (volunteer service)
1588-5644 (no area code needed)
Korean National Tourism Organisation (KNTO)
Via fixed land-line phone: 1330
Mobile phone: Area code +1330 (e.g. 02+1330 in Seoul)
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Other websites / information
- Department of Foreign Affairs and Trade website (link to www.dfat.gov.au)
- Travel Advisories (link to www.smartraveller.gov.au)
- Preparing for Emergencies