Australian Embassy
Republic of Korea
Embassy address: 19th Fl, Kyobo Building, 1 Jongno 1-Ga, Jongno-Gu, Seoul - Telephone: 02 2003 0100

Emergency Information

Information on planning for an emergency

It is important that you and your family make your own decisions regarding your safety based on your individual personal circumstances. As with anyone living overseas, you should have emergency plans in place relevant to your own situation, including ensuring that travel documentation is up-to-date and readily accessible. Your decisions should not be made on an assumption that the Australian Government will evacuate citizens if the situation deteriotes.

You should also see our advice on <preparing for emergencies> for further more detailed information.
 

Emergency Services in Korea

In the event you need to contact the local emergency services, dial (no area code needed):

POLICE 112
FIRE 119
AMBULANCE 119

The Korean emergency services have simple English-language guidelines or interpreters available to help make communication with non-Korean speakers possible. Response times to calls can sometimes be slow owing mostly to traffic congestion. Do not hang up if communications is not established: calls can be traced if the line is held open for at least 30 seconds

A list of General Hospitals with International Clinics in Seoul is also available at:

http://english.seoul.go.kr/lh/medical/msff.php?pidx=3

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Interpreter Services

Seven-day, 24-hour interpretation services are available by dialling:

BBB Korea (volunteer service)

1588-5644 (no area code needed)

Korean National Tourism Organisation (KNTO)

Via fixed land-line phone: 1330
Mobile phone: Area code +1330 (e.g. 02+1330 in Seoul) 

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Register and subscribe to the travel advice
 

You should register https://www.orao.dfat.gov.au/orao/weborao.nsf/Homeform?Openform your details with the Department of Foreign Affairs and Trade through the Smartraveller website and subscribe http://www.smartraveller.gov.au/accounts to the travel advice for the ROK. That way, we will be able to contact you in the event of an emergency, and you will automatically receive notification by email of any change to the travel advice. Australians in the ROK should also see the information on ‘Preparing for an emergency’ available on the Embassy’s website http://www.southkorea.embassy.gov.au/seol/emergency_09.html.
You can also register your details in person at the Australian Embassy in Seoul.
 

Embassy and Consulate


If you need help in a consular emergency, you should contact the Embassy in Seoul or the Consulate in Busan. The Consulate in Busan is only able to provide limited services. Contact details are as follows:

      Australian Embassy, Seoul 
      19th Floor, Kyobo Building 
      1, Jongno 1-ga 
      Jongno-gu
      Seoul 110-714 Republic of Korea
      Telephone: (82-2) 2003-0100
      Facsimile: (82-2) 2003-0196 
      Website: www.southkorea.embassy.gov.au

      Australian Consulate, Busan 
      Room 802, Samwhan Officetel
      830-295, Bumil 2-dong
      Dong-gu
      Busan 601-709 Republic of Korea
      Telephone: (82-51) 647-1762
      Facsimile: (82-51) 647-1764

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Consular Operations Centre (CEC)

In a consular emergency, if you are unable to contact the Embassy you can contact the Department of Foreign Affairs and Trade’s seven day / 24-hour Consular Emergency Centre in Canberra:

      From Korea:                   (+61-2) 6261-3305 (normal call rates apply)

      Within Australia:              1300 555 135 (for the cost of a local call)

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